WE MADE A COMPLIANCE TOOL THAT TEACHES OLD DOGS NEW TRICKS.
The ‘old dog’ in this scenario? The Accounts Receivable Management (ARM) industry. (And specifically the way it reviews letters.)
And the new tricks? Oh, just super smart, surprisingly swift software that helps both creditors and service providers achieve greater compliance, less litigation, and quick, defensible, more thorough audits. No biggie.
The magic behind the ARM Communications Advisor lies in its ability to apply automated compliance to your consumer letters and communications pieces.
WE DESIGNED THIS TOOL SPECIFICALLY FOR ANYONE IN THE ARM INDUSTRY WHO LIKES THE IDEA OF:
Knowing that all of your communications are compliant and defensible.
Auditing service providers communications in a fraction of the time it takes a human. (Yay, robot advisors!)
Lowering risk and eliminating human error. (Another point for the robots.)
Being certain what is within your legal rights to do or ask thus avoiding court.
Conducting internal audits and vetting new letter templates in one central place.
Beefing up your policies and procedures to support any “bona fide error” defense.
And now: a broad overview of how our little masterpiece works.
P.S. We know that different technology works for different situations, so we build the workflow of this tool specifically for you, step by step. But here’s a preview of the whole shebang:
SET UP
We write in rules using up-to-date statutory requirements and case law for written communications to consumers.
You then specify any business-level rules per vendor or per creditor as well as any other policies your business follows. (Don’t fret, like we said, we’re walking you through the entire setup.)
DASHBOARD
The ARM Communications Advisor features a dashboard for all of your ongoing projects. This is your home base for announcements and keeps you up to date and organized. Is this what pure bliss feels like?
PROJECTS—Review or Audit
Hark! Starting projects with this tool is so simple, it’s brilliant:
1/ Upload PDFs of your letters (one by one or in a batch; easy peasy),
2/ Choose your letter type and jurisdiction,
3/ Run the advisor tool (this is where the magic happens)
4/ Receive a report that alerts you if your letter has broken a rule (*shakes fist*) and provides detailed information on what rule, statute, or case you’ve broken so that you can make necessary revisions to fix it. (Every report is maintained so you can always pop in and review plus see an audit trail.)
5/ Mark any project for senior or legal review
6/ Bask in the glow of efficiency, accuracy, and automation.
ARM Dashboard
ARM Search Results
